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CherylO-Xerox
Valued Advisor
Valued Advisor
‎02-06-2013 01:44 PM

Re: Xerox Colour 550 - meter reading automatic communication

Hello Karina.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Xerox Color 550. Please make sure that you have followed all the steps for setting up the automatic meter read and supplies ordering function. 

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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kaika313
Occasional Contributor
Occasional Contributor
‎02-04-2013 04:57 AM

Xerox Colour 550 - meter reading automatic communication

Product Name: Other - specify product in post

Hi, we have registered for direct communication to Xerox in order to receive automatically supplies and send meter readings for our Xerox 550. The problem is that even if we registered machine still shows in properties that it's not. We also opened firewalls port but with no success. What we can do?

 

Thank you for your support

 

Regards

 

Karina

 

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