Hi Tessellate,
Thank you for using the Support Forum. Was there a message with the code? I would suggest that you do a search on the online support for your machine on the code and any error message. If this does not help please consider contacting your support centre for further assistance.
Please help, we just picked up this printer used and we're having an error: 010-355. Does anyone know what it is and how to fix it?
Thank you so much in advance!