cancel
Showing results for 
Search instead for 
Did you mean: 
2 Replies
David30
New Member
New Member

Re: Xerox Documate 510 scanner not working on Windows 10 anymore

0 Kudos
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Xerox Documate 510 scanner not working on Windows 10 anymore

Hi David30, 

For support on Xerox Scanners, please go to the Xerox Scanner Support site.   

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
David30
New Member
New Member

Xerox Documate 510 scanner not working on Windows 10 anymore

Product Name: Xerox 510 Copier
Operating System: Windows 10

It did work for a long time on Windows 10, but recently it just stopped connecting. First, the driver wasn't being recognized (was listed under Other Devices). I tried reinstalling a few times, and finally, it is there under Imaging Devices. It even shows up in Acrobat as a scanner. But when I try to scan with it, I get an error -- that it can't find it or it's not connected.

Anyone run into this and solve it? Thanks!

0 Kudos