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David30
New Member
New Member

Xerox Documate 510 scanner not working on Windows 10 anymore

Product Name: Xerox Documate 510
Operating System: Windows 10

It did work for a long time on Windows 10, but recently it just stopped connecting. First, the driver wasn't being recognized (was listed under Other Devices). I tried reinstalling a few times, and finally, it is there under Imaging Devices. It even shows up in Acrobat as a scanner. But when I try to scan with it, I get an error -- that it can't find it or it's not connected.

Anyone run into this and solve it? Thanks!

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CherylO-Xerox
Community Manager
Community Manager

Re: Xerox Documate 510 scanner not working on Windows 10 anymore

Hi David30, 

For support on Xerox Scanners, please go to the Xerox Scanner Support site.   

Thanks,
CherylO-Xerox
Community Manager

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David30
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Re: Xerox Documate 510 scanner not working on Windows 10 anymore

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