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New Member
New Member

Xerox Return Policy

This might be the wrong place for this, but I have a faulty Smart Kit Drum Cartridge for a Xerox Phaser 4600 that went bad with 55% life left. I can't find anything online about a return policy. 

 

Can someone link me to something that would help? 

Thanks,

Joe

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Community Manager
Community Manager

Re: Xerox Return Policy

Hi Yofiss,

Thank you for using the Support Forum. Please go to the Supplies page on Xerox.com and click on the link for Frequently Asked Questions (FAQ).  The return information can be found there including the phone number to call for return authorization. 

Thanks,
CherylO-Xerox
Community Manager

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