Xerox SmartStart 1.7.71.0 won't open

[daesinc]

I'm trying to install it for a VersaLink C405 on a Windows 10 computer using a local admin user account. Open file, click "Yes" on User Account Control window, then it disappears. Hopefully, will be fixed soon.

[Merekaba]

BjornPedersen, 

You nailed it right on the head. This issue impacts anyone using intune/o365 as their primary. I can verify that creating a local admin account will allow the software to install. Xerox please fix this, it seems silly that we have to create a local user account to install a piece of software. 

Danke

[noli]

Same problem here.  We have Xerox C8170 in four locations and I'm trying to install the lates driver issued on December 21 but it won't open.  I tried on three different computer on different locations and same issue.  Please help.

[Arnold]

Same is happening here. Can't get the 1.7.71.0 to work to install the drivers for Xerox Altalink c8055.

I'm currently in the process of setting up new computers for a department. My work around is to download the individual drivers and manually install them but I would like to make sure we have updated drivers.

We need this fixed.

[rafaelourique]

Good afternoon ,

I'm in the same situation, installer in this version for versalink c7020 is not working.

It doesn't run on any machine.

Awaiting response from XEROX about the situation as we have not been able to install the printer driver since this version was released.

[Gellerd]

Same problem. 

I have tried on another PC, but there is worked.

I don t know if our computers are bad.

[BjornPedersen]

Hi,

When i today was going to install a WC6515 I downloaded Xerox SmartStart 1.6.xx.x, when trying to install I got a message saying there was a new version online, downloaded the 1.7.71.0 version.

Issue is when i try to open the software, the wheel spins for 2 sec and nothing else happens. Have tried on 3 different computers, same issue.

Have tried all Win updates, Lenovo Vantage updates, sfc scan. Still nothing.

Thanks for any help with this.

Edit: This happens when the user is logged in with azure ad account. Created a local test user, install start.

Rushed to production without testing! please fix it Xerox!