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Steuber
Valued Member
Valued Member

Xerox Update Tool for Versalink 7125

Product Name: VersaLink C7020/C7025/C7030 Multifunction Printer
Operating System: Not Specified

Hi Xerox,

We received a brand new Xerox Versalink 7125 for our showroom, but i can't find a new version of the Firmware Update Tool on the global website or (Partner)TSIP. 

Is there one available yet? Of course i know about the update option at the web-interface but I would like to use the Xerox Firmware Update Tool. At this moment i have version 5.3.6.19 which doesn't have support for Versalink 71xx series. 

P.S. - Even the forum doesn't recognize the Versalink C7125 as a product name (yet), it tells me to select a valid product name.

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9 Replies
JudySolo-Xerox
Community Manager
Community Manager

Re: Xerox Update Tool for Versalink 7125

Click the link, https://www.support.xerox.com/en-us/product/versalink-c7100-series/downloads?platform=win10x64&langu..., to access the latest drivers, service packs, and firmware. It latest firmware release for this device is 69.14.01.

Thanks,
JudySolo-Xerox
Community Manager

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Steuber
Valued Member
Valued Member

Re: Xerox Update Tool for Versalink 7125

Hi Judy, 

Please read my question carefully. I have the latest software, I have access to (Partner) TSIP. So the firmware itself is not the issue. I have access to all SPAR-releases :)

I'm looking for the lastest version of the TOOL, the Xerox Firmware Update Tool. Which you can download for Windows to update almost all Xerox devices over network or USB. 

The version I'm running, which i mentioned in my first post., doen'st support FW updates to the brand new Xerox Versalink C7125. So I need a newer version of the tool which I can't find. Can you help me with that?

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JudySolo-Xerox
Community Manager
Community Manager

Re: Xerox Update Tool for Versalink 7125

I am unfamiliar with the firmware update tool for this device. I have escalated this issue to see if there is an updated firmware for this.

Thanks,
JudySolo-Xerox
Community Manager

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JudySolo-Xerox
Community Manager
Community Manager

Re: Xerox Update Tool for Versalink 7125

I just spoke with our development team and they are not familiar with the Firmware Upgrade Tool.  Can you elaborate on this?  Of it could be the VersaLink 71xx series does not have this option.

Thanks,
JudySolo-Xerox
Community Manager

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Steuber
Valued Member
Valued Member

Re: Xerox Update Tool for Versalink 7125

Hi JudySolo-Xerox,

Thank you for reaching out to development team. I'm really suprised they not know the Firmware Update Tool which is public available. 

See -> https://www.support.xerox.com/en-us/article/en/x_6510_en-O10973

https://www.support.xerox.com/en-us/content/133898

Please refer to the screenshot below. It has allmost every device available, exept the brand new Xerox Versalink 71xx. This way we update, over network, all our customers devices. And thats the reason I'm looking for a new version of the software, with support for the new Xerox family.

 

FW Update Tool.png

Steuber
Valued Member
Valued Member

Re: Xerox Update Tool for Versalink 7125

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JudySolo-Xerox
Community Manager
Community Manager

Re: Xerox Update Tool for Versalink 7125

Let me take this back to our development team. I will let you know what they say. Thansk you for the additional information. 

Thanks,
JudySolo-Xerox
Community Manager

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Steuber
Valued Member
Valued Member

Re: Xerox Update Tool for Versalink 7125

Thank you JudySolo-Xerox

I'm curious if you have any update already.

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Steuber
Valued Member
Valued Member

Re: Xerox Update Tool for Versalink 7125

Hi,

Still no update on this topic. Can you double check at development when we can expect an update?

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