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robert99a
New Member
New Member
‎06-06-2013 12:04 PM

Xerox WC 5775 - Secure print

Product Name: Other - specify product in post

Hi

 

Are secure print jobs waiting to be printed supposed to get deleted when we reboot the printer?  Here, there are a lot of secure print jobs saved and waiting for the user to show up and enter his pin to print them but I need to reboot the machine.  If I do, all the saved print jobs disappear.  Is that normal and if not, how do I deactivate this?

 

Thanks

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎06-10-2013 03:16 PM

Re: Xerox WC 5775 - Secure print

Hello Robert99a.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 5775.  

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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