Hi
Are secure print jobs waiting to be printed supposed to get deleted when we reboot the printer? Here, there are a lot of secure print jobs saved and waiting for the user to show up and enter his pin to print them but I need to reboot the machine. If I do, all the saved print jobs disappear. Is that normal and if not, how do I deactivate this?
Thanks
Hello Robert99a.
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 5775.
Alternatively, you can visit our Contact Us page for other support options.