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Xerox WorkCentre 4265 HDD replacement

Operating System: Windows 10 x64

Our Xerox WorkCentre 4265 is stuck on startup screen. It keeps restarting. I read from here https://forum.support.xerox.com/t5/Hardware/Xerox-WorkCentre-4265-Machine-wont-get-past-the-boot-scr...

Based on that thread, chances are I will need replace the Hard drive HDD.

I was not able to find any information on what kind of hard drive is needed.

https://www.copytechnet.com/forums/xerox/137085-xerox-4265-hdd.html

Do I need a 2.5'' SATA HDD min. 250 GB? I also read I will need to use AltBoot-ing to reinstall the firm-ware onto the new hard drive. Is there any suggestions on how to do this?

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Valued Advisor
Valued Advisor

Re: Xerox WorkCentre 4265 HDD replacement

Hi,

Yes, do you need a 2,5" SATA HDD, put into the machine and see what is happening. The AltBoot method for software upgrade it is not for this type of machine.

 

Gabi

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Re: Xerox WorkCentre 4265 HDD replacement

Hi Gabiene,

Thank you for your response and suggestions. I saw another thread you responsed to with similar issue.

https://forum.support.xerox.com/t5/General-Information/Installing-new-hard-drive-without-using-altbo...

With the new HDD installed, I can follow these steps to install the firmware via USB.

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