i work at a non profit museum and have used the c2424 4 years with no problems at all until now.
we had a power outage due to a snow storm that would turn the printer on and off so i powered it down for the weekend. today (monday) i turned it on and it powered up until it said that service needed fault 37,002.4778409. I have powered down for 30 seconds and back up and still not working any ideas.?