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centreware status codes & descriptions

Hi, I am looking for a comprehensive list of status codes & their descriptions that can be generated by a xerox 9303 for centreware. These printers send out “SMTP” status packets onto the network every 30 secs or so.  

 

 

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Community Manager
Community Manager

Re: centreware status codes & descriptions

Hi biffa,

Thank you for using the Support Forum. Please take a look at the support page for the ColorQube 9303 and you will see a link to fault code search below the search field box.  Click on the link for a list of all codes for the ColorQube 9303.  You can also go to the CentreWare Web page and search on a specific error.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Re: centreware status codes & descriptions

Thanks for this very detailed response. I went to the colorqube support page but those fault codes are all in a different format (nnn-nnn) to the ones i am looking for.

 

 

The codes I am referring to are status codes that appear when you connect to a printer via its IP address and are all of the format nn-nnn-nn.

 

e.g. 

status code:  01-109-00

Description: Paper jam in Areas 3a and 4b. User intervention is required to clear the paper jam. Print and Copy services are disabled.

Skill Level: Trained

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