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pamb
New Member
New Member

centreware web interface is unavailable

Product Name: CentreWare Web
Operating System: Not Applicable

Hi to everybody,

I've installed centreware web without any problems. The web-config appliction can be used and does not show any error.

But the web interface is not working. Only:

Service Unavailable

HTTP Error 503. The service is unavailable

is shown.

How can I verify if all the required services are up and run correctly?  in the services.mcs there isn't any service that call centrewareweb... only sql server instances, and these are correctly running.

The windows firewall is not enabled.

Any idea? Any trouble shooting guide?

 

The CentreWareWeb verision is 6.5.19

the SQL server is 2017 - 14.0.1000.169

the OS is Windows Server 2019 version 1809 (OS BUILD 17763.199)

 

Anybody can hel me??

Thanks fo helping.

0 Kudos
1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: centreware web interface is unavailable

Hello pamb,

This could be an authentication error. I do have a link to the our troubleshooting from Xerox.com that you can search the issues.

Thanks,
CathyO-Xerox
Community Manager

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