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email alerts

has anyone been able to get the email alerts working so that if a jam is cleared before the

"Set jam timer for release of status to selected groups" timer to no email alert are sent.  It seem that all this  timer is doing is delaying the sending of the alert by the time configured in the above config setting. 

 

The manual says it should not send email alert if the alert is cleared before the set amount of time.

 

Waiting on line with Xerox support but this is taking a long time 

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Moderator
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Re: email alerts

Hi garyyoung,

Which Xerox product are you trying to setup the email alerts on?

Thanks,
PamY-Xerox
Community Manager
Thanks,
PamY-Xerox

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Re: 5775 email alerts

Xerox 5775

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