here you go :
1). Attempt to unlock using the default password for CWIS (user - admin, password - 1111)
2). Bypass the front panel lock-out
a. At power-on, press and hold the back and OK buttons simultaneously
b. Within 2 seconds of when "Password" appears, press and hold the UP and DOWN arrows simultaneously.
3). Reset NVRAM. If prompted for a password to access the reset function, enter 4370.
i purchased a used phaser 5500 dn
the control panel on the unit is locked
i can't access centreware becasue i don't have the previous owner's username/ password
is it possible to overide and completely reset centreware login?