Showing results for 
Search instead for 
Did you mean: 
1 Reply
Community Manager
Community Manager

Re: scanning not working

Hello RHT,

I heard through the grapevine that those drivers may be available by the end of December. I would check back for drivers then.

In the meantime, you can try and use the OS drivers to get printing or call 1-800-821-2797 to get assistance with a work around to get you printing.

Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
New Member
New Member

scanning not working

Product Name: WorkCentre 3215
Operating System: macOS 10.15 Catalina

help! this Xerox orked perfectly for my home office until i upgraded to Catalina operating system for my Mac.

now the Easy Print Manager App opens, but the scan tab doesnt work anymore.

i cant find any driver upgrades on the xerox site.

does xerox update the drivers in a timely manner?   any thughts on how to get this to work?

i think i have to somehow undo the upgrade of the operating system.