Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
eton88tech
eton88tech New Member
New Member
‎07-22-2019 05:01 PM

touch screen locked prompt login

Product Name: xerox workcentre 4265
Operating System: Windows 10

WeChat Image_20190722135450.jpg

The printer was working completely normal then suddenly it stops. I am having issues accessing to basic functionalities of the printer. It has randomly locked me out and prompt login. I am unable to enter the default admin login. The touch screen is unresponsive to password prompt. Any ideas what the issue is?

0 Kudos
Reply
1 Reply
eton88tech
eton88tech New Member
New Member
‎07-22-2019 05:46 PM

Re: touch screen locked prompt login

Not sure if the Immediate Image overwrite fault was the cause of the problem. I followed this solution and it's wokring now. https://forum.support.xerox.com/t5/General-Information/Issues-with-WorkCentre-4265/td-p/199968

Reply