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workcentre 5755 control panel touch screen misaligned

Hi

 

We were relocating  our workcentre and after move we had a problem from the getgo.

 

When we start our machine it tells us that tray#5 can't be found... It was broke we removed it and threw it out...Now it might have helped but....

 

But we cannot press any buttons on screen to cancel it... touchscreen is misaligned.

I know my smartphone has option to train my screen for fat or skinny fingers,

so..Is there anyway we can realign the screen, or reset it to any available default?

 

physical cancel and start buttons don't work, neither do administrator. Since our network is not running we can't use remote login yet.

 

I read through manuals and searched internet for 2 days..But nothing I could find.

We would like to copy or fax at the moment... Please help with any info.

 

Thank you

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Community Manager
Community Manager

Re: workcentre 5755 control panel touch screen misaligned

Hi allprotech,

Thank you for using the Support Forum. Please take a look at the solutions for no response from the control panel and see if any of the solutions will help with your situation.  If not then please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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