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mshahid85 New Member
New Member

workflow scan issue

Product Name: Xerox 5735
Operating System: Windows 10 x64

Hi,

i am using xerox 5735 in my office, when i connect my xerox machine via browser from my pc, i got interface of xerox machine, scan tag is missing in my menu, there is status, job, print, address book, propertie and help. there is no tag of Scan, here is below screen shot, i have tried many things but just invain.

 

003.jpg

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3 Replies
Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: workflow scan issue

While every MFP has scan now, that wasn't the case back when this machine came out, yours wasn't sold with the Scan kit, so you can't scan, unless you buy the kit, which would be hard to source (Xerox stopped selling this device December of 2011)

Mono Scan KIT is 497K05760

I know color scan was possible on the 5735A when it had a SN that began with XEF, but I can't find a kit to add to one that doesn't have that SN

 

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Joe.
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mshahid85 New Member
New Member

Re: workflow scan issue

This machine software was getting problem so administration has changed the software of the xerox 5735. After changing this software scan option is not visible after new software installed.

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: workflow scan issue

Then you will need to find the scan license activation code in your paperwork.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
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