Thank you obit for using the forum.
I have searched the product knowledge base and found a solution that may help.
Solution : Perform a Software Reset at the Printer
http://www.support.xerox.com/support/WC5645_WC5655/support/en_US.html?objGUID=15095If this does not help you will need to contact support at
1-800-821-2797
Please select "Accept Solution" and / or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
Thanks,
SandyP-Xerox
Moderator