Try to replace the magenta drum, or even to swap the drums between them (eg. magenta with yellow). If the problem still persist, you will need a tech because it could be a problem with Y/M ROS (Laser unit).
Getting this error code after shifting from the old workplace to a new workplace. Im unable get rid of this error please let me know the solution for this error code 061-381. I'll be verymuch thankful to you guys.