Getting this error code after shifting from the old workplace to a new workplace. Im unable get rid of this error please let me know the solution for this error code 061-381. I'll be verymuch thankful to you guys.
Try to replace the magenta drum, or even to swap the drums between them (eg. magenta with yellow). If the problem still persist, you will need a tech because it could be a problem with Y/M ROS (Laser unit).