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5 Replies
PSpruit
New Member
New Member

Re: 065-225 and 062-380 errors on WorkCentre 6515 and how to successfully repair them

Also I have error 065-225 on WorkCentre 6515DN when I want to scan or copy 2-sided originals in paper tray.

When I select only 1side scan or copy original from paper tray, all goes well.

While selecting 2-sided scan, I hear the IIT moving and immidiatly it retuns fault with Code (065-225)..

Instructions shown I shound change the DAFD but I beleive the scanner in IIT does not move enough the most left position under the CVT glas.

Scanning of original on the IIT glas-bed gives no problem.

Has anyone had similar problem and found a solution?

 

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jmahanjr
New Member
New Member

Re: 065-225 and 062-380 errors on WorkCentre 6515 and how to successfully repair them

I bought the repair part as suggested but cannot figure out how to remove glass to install the part. There are no visable screws on top as shown on you tube videos. Does anyone know how to remove glass section that has no visable screws to take off to open it. Please advise and possibly include a video of you know one exists.

Note: The machine does print but will not scan or make copies.

 

Thanks

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jmahanjr
New Member
New Member

Re: 065-225 and 062-380 errors on WorkCentre 6515 and how to successfully repair them

I bought the needed replacement part but cannot figure out how to get access to replace part. It is under the glass but there are no visable screws to remove top. Do you have any idea how to open printer.

Please advise.

 

thank you.

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Re: 065-225 and 062-380 errors on WorkCentre 6515 and how to successfully repair them

Do you by chance can point anywhere you can have pictures of the pieces to take to replace the CIS. 

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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: 065-225 and 062-380 errors on WorkCentre 6515 and how to successfully repair them

Hi SanMarco, 

Thank you for sharing this information.  Xerox can neither recommend or endorse this process as it may impact reliability of the printer and could void the availability of any future service contracts you may want to purchase.  

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

SanMarco
New Member
New Member

065-225 and 062-380 errors on WorkCentre 6515 and how to successfully repair them

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Dear all,

This is a message for people having issues with their DADF or main scanner on a Workcentre 6515 who wish not to throw away an entire printer, as Xerox support is NOT an economically viable solution.

Our Workcentre 6515 started showing an error whenever we requested a front/back scan from the DADF scanner. The error was 65-225 (while the error would be 62-380 if the issue was the main flat-bed scanner).

These error numbers refer to a problem within the scan CIS (Contact Image Sensor), which would not initialize and the printer reports an error.

We contacted Xerox, the printer has its warranty expired since one year. They asked for a 430EUR service fee to get it repaired, when I could find a new 6515 for 400EUR. That is plain ridicolous.

As I did not want to waste an entire printer for this issue, I began investigating the problem.
Disassembling the plastics on the DADF panel on the top, it is easy to reach the LiteOnSemi sensor of the DADF scanner, which is the one not behaving correctly.
The part number is DL620-01UHG-B, and it is the same part number of the main scan sensor.

I was able to track and order it using a Chinese supplier for under 100 USD.

I have just replaced it and the DADF scanner restarted working perfectly in front/back mode.

Just be careful during the disassemble when unplugging it and plugging the flat cable, as it is quite fragile.

 

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