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Valued Advisor
Valued Advisor

Re: 093-947

Hi alifons, 

Thank you for using the Support Forum. I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100. 

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Product Name: DocuCentre SC2020
Operating System: Windows 10

I have error message 093-947 on screen.

I replaced the drum and the message is still there.

How do i reset the printer?


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