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shazz
New Member
New Member
‎01-23-2014 12:08 PM

6204 Default Gateway

Product Name: Other - specify product in post

The default gatway setting does not exist on my 6204.  I'm following the network setup guide but there are no options available to select DHCP or TCP/IP, let alone a default gateway.  The only options I have are to set the IP and subnet mask.  Please advise as this device needs to be put in a subnet different than PC's but it will not work without setting the default gateway. 

 

I'm assuming a firware update will resolve the issue but I can't find it anywhere in the release notes... 

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CherylO-Xerox
Community Manager
Community Manager
‎01-27-2014 03:18 PM

Re: 6204 Default Gateway

Hi shazz,

Thank you for using the Support Forum. Please take a look at this solution for setting up DHCP and see if this will help.  If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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mattkai
New Member
New Member
‎10-13-2016 06:40 PM

Re: 6204 Default Gateway

I have the same issue with our 6204.  LCD screen only shows IP and SM, no GW info.  Same for web interface.  Please help.

Matt

 

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