Re: 6655i won't boot up anymore

GabiE-Xerox · ‎09-26-2020

Hi,

Try to reinstall software by AltBoot method with a USB thumb drive.

Gabi

mpg · ‎09-25-2020

It's a WorkCentre 6655i -- or are you looking for something more specific?

CathyO-Xerox · ‎09-25-2020

Hello mpg,

What model Xerox device is your printer?

Thanks,
CathyO-Xerox
Community Manager

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mpg · ‎09-22-2020

Sometime in the past several months of COVID downtime, our favorite printer stopped working. See photos below -- when I restart it, it always go to the same error screen.

(It says to use the power button, but the power button doesn't work -- I have to use the switch at the rear or just pull the plug.)

Any ideas? How do I "reset the device"?

-mpg

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