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New Member
New Member

6655i won't boot up anymore

Operating System: Not Applicable

Sometime in the past several months of COVID downtime, our favorite printer stopped working. See photos below -- when I restart it, it always go to the same error screen.

(It says to use the power button, but the power button doesn't work -- I have to use the switch at the rear or just pull the plug.)

Any ideas? How do I "reset the device"?

-mpg

 

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3 Replies
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Community Manager
Community Manager

Re: 6655i won't boot up anymore

Hello mpg,

What model Xerox device is your printer?

Thanks,
CathyO-Xerox
Community Manager

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New Member
New Member

Re: 6655i won't boot up anymore

It's a WorkCentre 6655i -- or are you looking for something more specific?
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Valued Advisor
Valued Advisor

Re: 6655i won't boot up anymore

Hi,

Try to reinstall software by AltBoot method with a USB thumb drive.

 

Gabi