I have a Xerox 7345 that works fine most of the time. But I do have one large print job comiing from our mainframe that frequently ends up repeating itself (like 8-10 copies). I'm not that deep into printers and am trying to figure out what might cause something like this.
You don't especify what mainframe you are using, but let me know that it may be related with the mainframe and not with the printer. To make sure you are installing the printer correctly, please take a look to this DCTips list. You should find here how to install it on your mainframe.
Thank you for your response Rui. I'm printing from an IBM 2818 using Infoprint Server on a z/OS 1.11 OS with JES2.
I did a couple of test prints last week. One to this Xerox 7345 and one to a Xerox 5740 at another location. When I printed to the 5740, it appears to have downloaded the entire print job to the printers hard drive because it only showed active on JES for six seconds. Conversely, when I printed it to the 7345 it doesn't appear to have used its hard drive because the job showed active on my JES for the entire time it was printing.
Is there a setting on the 7345 that tells it that it can or can't use the hard drive? Or are there reasons the printer would stop using its hard drive? All of this is assuming the 7345 and 5740 should be acting similarly.
By default any MFP uses the hard drive to spool and I don't remember to see any setting to turn on or off. Almost pretty sure doesn't have any. One think you can try is increase the amount of memory used by LPR. Not sure exacly were because I'm out of the office now, but tomorow I can check it for you.
Sorry but I'm not familiar with the 2818, so from that side I can not help.
As an workaround you can try to install the printer using the 9100 port. It is normally used by HP, so it will be easy to find the setting on the 2818.
About the diferent behaviors from both models, it may be normal as both models have diferent ages and LPR standards (RFC) also changes time to time and the manufactures have to adapt new models to the new standards.
Also make sure you are using the last firmware version.
In fact what I'm saying is not true, sorry.. There is a setting to enable the spool to the Hard drive. Go to the printer internet services -> Properties -> General Setup -> Memory Settings.
Hope this helps