Thank you for using the Support Forum. Please take a look at the solution for replacing the fuser. Click on the link and enter the word fuser in the search box to the right. Make sure you are following all the steps. If this does not fix the issue please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!