Hi i got a 7835 ,everytime we reload tray 4 its saids ,check door c for jam ,i check door c nothing there ,once i open in close door c ,it saids mis fed paper in tray 4 ,this happens everytime tray 4 has been open ,only way to remove error is reboot machine,i check paper setting,they are correct,please help asap
Hi Reydel,
Thank you for using the Xerox forum.
Your issue seems somewhat strange since rebooting clears the problem, not clearing or loading paper. Is the paper being used a standard size and is that same size displayed on the user console?
I would suggest that you review the following solutions.
Constant or Repeated Jams http://www.support.xerox.com/support/WC780X/support/en_US.html?objGUID=16876
If these do not resolve your issue you may consider Contact an experienced service technician at the following link: