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Buser Member
Member

7845, paper detection pb in all trays 1-5

Hello everybody,

 

Our Xerox 7845 does not detect the paper in all 5 trays, the trays are  all loaded; Printing is not avalable., no erreur msgs on the screen.

 

Any suggestions?

THanks to all in advance.

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AXA1GA Frequent Member
Frequent Member

Re: 7845, paper detection pb in all trays 1-5

Pull the tray 1 completely out, check behind the paper trays for sheet of paper that got shoved to the back of the machine behind the trays.

Buser Member
Member

Re: 7845, paper detection pb in all trays 1-5

Hello , all the trays were checked out -thiere are no paper shoved or jammed behind the trays and on the paper path. The problem must be somewhere else. Thanks again in advance

 

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