7845, paper detection pb in all trays 1-5

[Buser]

Hello everybody,

Our Xerox 7845 does not detect the paper in all 5 trays, the trays are  all loaded; Printing is not avalable., no erreur msgs on the screen.

Any suggestions?

THanks to all in advance.

[AXA1GA]

Pull the tray 1 completely out, check behind the paper trays for sheet of paper that got shoved to the back of the machine behind the trays.

[Buser]

Hello , all the trays were checked out -thiere are no paper shoved or jammed behind the trays and on the paper path. The problem must be somewhere else. Thanks again in advance