Hi David, I suggest you call support to see if they can help with this issue.
Anybody help with this please?
Hi we too have excatly the same issue. But we do not use 802.1x authentication, so surly it should be set = OFF on the printer.
We have no authentication server nor do we use certs.
How is it best to proceed pls? The 'next steps' imply a working 802.1x setup, which we don't have.
You do need to set it to Active. Here are some more details on the steps.