8550DP Power Error Issues

[wezzd]

Hi, 

The printer has been giving me error codes 13,266.44:23714 & 37,004.40:23778 right at startup it gets to about 90% then errors out. I have had a couple times where it prints the startup page and checker board page.  When I called a local Xerox dealer they said it may be a power issue.

This unit is in my home office, so I moved it to another location in the house, same error.   

Has  anyone else had these same error codes and been able to resolve the issue?   

Thanks,

Warren

[TrishW-Xerox]

Hello New Member!

Welcome to the new Xerox Support Communities. I am sorry to hear that you are having issues with your Phaser.  Have you tried searching for these fault codes in the Phaser 8550 Online Support Knowledgebase?

http://www.support.xerox.com/support/enus.html

On this page, enter your product and click on Search, then select the Support link and then click on Fault Code Search and enter your fault codes.

I hope this will be of some assistance to you. If not, please let us know.

TrishW-Xerox