cancel
Showing results for 
Search instead for 
Did you mean: 
New Member
New Member

ADF takes multiple pages

Product Name: VersaLink® C405 Color Multifunction Printer
Operating System: Windows 10 x64

Hi, i have that printer for about 4 months. Now i have problems with ADF. Sometimes it works normally, sometimes it takes multiple papers and jam in ADF. But sometimes it takes one paper but in proocess it takes another one. I tried to clean all rollers, pads and other things but problem persists. I tried lots of paper types.

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: ADF takes multiple pages

Hello Miky1103,

If you have already tried all the steps to clear the jam/clean feed rollers , you would need to engage the Support Department for Hardware Assistance: 1-800-821-2797

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos