Hello Becky,
I suggest that you call into our support department for assistance @ 1-800-835-6100, they will be able to assist you with both products.
Hello there ,
I am looking to get in touch with the team who can reset the admin password for a Phaser 6700 and a phaser 3600 if the serial number is provided and to get in contact with me to advise me how i can do this myself?