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Advanced office finisher -white plastic latch broke

Hello,

   

         Recently my co-worked detached the finisher from 5755, while doing it he broke the white plastic lock/latch on the right side(there is one on the left side also), since then the paper is getting jammed/stuck at the output end of the printer.we never had this problem until he broke that piece, I am thinking that finisher alignment is little bit off. 

 

        I am wondering if there is a part number or a place to by that item. Any help is greatly appreciated. 

 

Thanks

Steve

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Re: Advanced office finisher -white plastic latch broke

Hi steve1.

Thank you for using the forum.

For a part replacement I suggest that you contact Support at 1-800-821-2797 for assistance or use this form: FastTrack to the Expert.

They can help to identify if it is a replaceable part or if a technician would need to be onsight.

 

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SandyP-Xerox
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