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MrOser New Member
New Member

After 3 weeks of use, fuser is spitting out black plastic

Product Name: Versalink C600
Operating System: Windows 10 x64

I bought this for our computer lab because our 15 year old HP printer finally died.  Installed this printer on May 7th, used it until the end of May and had our summer break.  Some teachers are coming back and when they tried to print, the paper jams.  They found that the printer was spitting out black plastic slivers and let me know.  It turns out, the fuser is where the plastic slivers are coming from.  What a quality product.

I've spent far too much time trying to find a proper way to contact support through the website, so I thought I'd give the forums a try.  Any assistance you can give is greatly appreciated.

Thank youc600-broken-fuser.jpg

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: After 3 weeks of use, fuser is spitting out black plastic

It's under 90 days, return it as defective and get a new machine before school starts

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