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Community Manager
Community Manager

Re: AltaLink C815 Loud Grinding Noise when printing

Hello Chris_Bignell, 

Please take a look at this article for help with grinding noises.  If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Community Manager

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AltaLink C815 Loud Grinding Noise when printing

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Not Specified

Hi, we are experiencing a loud grinding noise coming from our device when staff are printing, there doesn't apprear to be any paper jams or error reports coming from the machine.  A diagnostics check was completed and there was no errors reported.  Do we need to dissassemble the device to determine what is causing the noise before reporting?  please advise.


Thank you

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