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mfranek New Member
New Member

Apparent driver issue with Xerox Phaser 6200DP model printer

We have been attempting to get our network printers to print on PCs with Windows 7 and Windows XP that are 32-bit machines after having been installed and shared from a server running WIndows Server 2008 R2, a 64-bit operating system.  Our Phaser 6200DP can be selected by our Windows 7 desktops but when our XP users try to add it onto their machines, they get a message that the server has the wrong driver and prompts them to search for the correct driver.  The driver that we downloaded and installed on the Windows 2008 server from the Xerox website is the postscript driver for 32/64 bit systems.  But I noticed that when I went to the Additional Drivers button on the sharing tab of the printer definition on the 2008 server, the x64 box is checked but not the x86.  So I put a check mark in the x86 box and went to add the driver again, since I would guess by the name of the file and folder that it is a driver that should work with either architecture.  After I browse to the file name, I get a box that says "The selected driver must be installed remotely from an x86 computer using Type 3 (User mode) drivers." Does anyone know what that means or how you do that?  -Marty

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Fabio Valued Advisor
Valued Advisor

Re: Apparent driver issue with Xerox Phaser 6200DP model printer

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mfranek New Member
New Member

Re: Apparent driver issue with Xerox Phaser 6200DP model printer

There does not appear to be a specific driver just for 32-bit machines for the 6200P.  That is why I posted a separate message.  On the Xerox website, it is not clear that the "global" print driver is intended for Phaser 6200P's as well as 6300DN's.  If at all possible, I need to keep the printer working for the Windows 7 workstations while trying to fix it for the Windows XP users.  These Phasers are nice printers, fast and high-quality but trying to get them to fit into our configuration here has been well nigh impossible.

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