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[B210 Printer] Enabling network access

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Product Name: Xerox B210 Printer
Operating System: Linux

Hello all,

 

I just received a Xerox B210 Printer. After intalling the machine , I noticed that it did not connect to my Lan. 

 

I printed the info page and I noticed the ethernet card is disabled and that the Wifi direct service is disabled, too. 

 

My question : how can I enable the ethernet access ? 

Thanks for your help

François

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Community Manager
Community Manager

Re: [B210 Printer] Enabling network access

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Hi fdruel,

Thank you for using the Support Forum. Please take a look at the User Guide for network setup beginning on page 43.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Re: [B210 Printer] Enabling network access

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Hello,

I have recently purchased 3 and this setup is ridiculous.

This process is done on a Windows based system.

In order to enable networking on the unit, you need to install the drivers and the printer locally to a system via USB. Then once installed, you open the Xerox Easy Printer Manager software. Choose the printer, then click on 'advanced settings' then click on 'device settings' then I believe it is networking (I don't have one plugged in at the moment to test). You can enable the wired or wireless connection from there. Save then plug in network cable.

Also, as an FYI, banner pages is on by default and needs to be disabled via the web interface. Again, a pain having to turn off.

Hope this helps.

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Re: [B210 Printer] Enabling network access

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Re: [B210 Printer] Enabling network access

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Does not work for Catalina 10.15. Event though formally tere are drivers for 10.15. Driver installs and nothing happens. No configuration. No easy Printing Manager, no utility to configure network. Mad a xerox. 

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Re: [B210 Printer] Enabling network access

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Just received B210, what a joke, setup, installation (MAC), then so called customer support (chat online failed, hung up on, got through 25 mins on hold then call ended). Pathetic first impression. Someone please tell me when a company invents a printer, you connect it to your phone / computer bluetooth like a speaker and then you PRINT.  All this other nonsense is for them to collect their consulting fees for technical assistance which you never receive in any case. Instructions designed for NASA scientists?? Horrid product, worse instructions followed by non-existent customer support.  time to return printer and go to another company that wants my money!!

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Re: [B210 Printer] Enabling network access

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Idiotic system reflection of POOR POOR company.
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Re: [B210 Printer] Enabling network access

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CherylO if a customer has taken the time to come on this pathetic platform (as ineffective as your chat and phone system and no doubt products) to get answers why refer them to a guide that they have already read.  Their concern is specific so here's an idea - address the specific concern just like all the other people on your forums who don't get answers.  Your product is a MASSIVE fail

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Re: [B210 Printer] Enabling network access

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Hi Oldbray,

I apologize I thought you had returned the machine as you stated you were doing back on you original reply on this thread.  There was no reason to answer you since you would no longer have the printer.  As the forum manager I cannot train on every product we support.  I can only lead you to information I am aware of.  Have you followed the instructions in the workaround provided in an earlier post on this same subject?  I have attached the document to this reply.  If the workaround does not work for you, please provide any error message you receive and we will continue to try to help.  Stating that it is not working does not help anyone troubleshoot the issue. 

Thanks,
CherylO-Xerox
Community Manager

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Re: [B210 Printer] Enabling network access

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Hi Cheryl,

The online customer reports (when I use a different word to report Xerox has bleeped it out haha) of this printer are awful, why are you still selling it?  All you have to do is a search for the printer and you can see the thousands of customers with complaints.  Yesterday I was told by a Xerox rep I had to download an App to my Apple phone to use the Wifi printing.  Of course I got cut off on the call (3rd time) and when I called back the next Xerox rep told me what I was told before was nonsense, there's no App needed.  Your instructions for something so utterly basic are almost beyond belief.  I'm not trying to land a rocket on the moon, I'm trying to connect a printer to a computer and phone.  I have managed to connect my bluetooth speaker, smart TV, Ipad, Mac computer, Iphone X to my home wifi.  Do you see where the problem is?

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