cancel
Showing results for 
Search instead for 
Did you mean: 
nantoine
New Member
New Member

Banner page + Default password issues

Product Name: Phaser 3330
Operating System: macOS 11 - Big Sur

Dear all.
HELP!

I just bought a brand new Phaser 3330.

Everytime I print it prints a banner page even if I specify I don't want any.
When I want to go into the printers settings on the online interface I cannot access it because the default password which is supposed to be 1111 doesn't work.

Any suggestion?

 

Capture d’écran 2021-05-28 à 08.55.37.pngCapture d’écran 2021-05-28 à 08.56.13.png

0 Kudos
1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: Banner page + Default password issues

Hello nantoine,

If your device has recently been updated, your password would be your device serial number.  Also enter exactly as it appears on your device as passwords are CASE SENSITIVE: https://xerox.bz/31Wal7N

Here are the steps for disabling the banner sheet

Here are the steps for disabling using CentreWare Internet Services.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!