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Calixte_01 New Member
New Member

Black screen

Product Name: Xerox dc250
Operating System: Windows 7 x64
Hello everyone
I have a Xerox Dc250 that will not boot.
On ignition, all the lights of the panel flash continiously.
What should I do?
Thank you for helping me.
Apprenez à prononcer
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9 Replies
gabiene Frequent Advisor
Frequent Advisor

Re: Black screen

Hi,

The machine is completely dead? The touch screen does not show a progress bar? You cannot hear anything at initialization?

It is possible to have a defective power supply.

Have you disconnected/reconnected the ESS board (that one where all the cables are connected)?

 

Gabi

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Calixte_01 New Member
New Member

Re: Black screen

Hello Nothing appears on the screen. I even changed the power supply. I also disconnected and reconnected the ess card several times.
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gabiene Frequent Advisor
Frequent Advisor

Re: Black screen

It is possible to have a bad ESS PWB. The machine can enter in Dowload Mode?

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Calixte_01 New Member
New Member

Re: Black screen

Non, je n'ai pas accès au mode téléchargement.
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gabiene Frequent Advisor
Frequent Advisor

Re: Black screen

To acces Download Mode press and hold Power Saver button while power up the machine until the Download mode appear on the screen (if).

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Calixte_01 New Member
New Member

Re: Black screen

No I can not get acces to  The Download mode

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gabiene Frequent Advisor
Frequent Advisor

Re: Black screen

In this case I suspect the HDD on the ESS PWB or even the ESS PWB.

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Calixte_01 New Member
New Member

Re: Black screen

Ok
Thanks you for your reply
Is there any possibility to check these two units please ?
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gabiene Frequent Advisor
Frequent Advisor

Re: Black screen

Just if you have a donor machine. And you will need a tech

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