Black toner cartridge

[b7bassam]

I have xerox workcentre 6505, I change the black cartridge and it keeps telling me to change it.

[Joe Arseneau]

Is it asking to replace it, or to replace it soon?

What Fault code goes with the message (093-973, 093-922, 093-426, 093-973, 093-926) ?

Is it still working and just displaying the message?

[b7bassam]

It is asking to replace it, while it is new cartridge.

[Mitchell889923-xrx · Accepted solution]

 Sometimes the powdered toner is compacted from storage. Have you removed and agitated the cartridge?

Try the following

1. Remove the new cartridge, Tap the cartridge to loosen powder and gently shake the cartridge up and down several times.
2. Repeat until you feel the powder is shaking