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CathyO-Xerox
Community Manager
Community Manager

Re: Blown network board

Hello CathyG,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100. 

 

Thanks,
CathyO-Xerox
Community Manager

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CathyG
New Member
New Member

Blown network board

Product Name: WorkCentre 6515
Operating System: Not Specified

A tech came in to hook up our new internet and tried hooking up the printer. When we tried to print the printer just kept looking for the Network and asking to choose Ethernet or WIFI or Both when you choose it shuts off. We called the tech who installed our internet he told us our board was blown. 

We called another tech to come in and he also told us the Network Board is blown and that it would not be worth fixing this printer -- he told us to junk it.

I would like to get another opinion from a user of Xerox.. This was a great printer.

Thank you.

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