I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.
Thanks, CathyO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!
A tech came in to hook up our new internet and tried hooking up the printer. When we tried to print the printer just kept looking for the Network and asking to choose Ethernet or WIFI or Both when you choose it shuts off. We called the tech who installed our internet he told us our board was blown.
We called another tech to come in and he also told us the Network Board is blown and that it would not be worth fixing this printer -- he told us to junk it.
I would like to get another opinion from a user of Xerox.. This was a great printer.