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1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎04-29-2022 02:07 PM

Re: Booklet addon for finisher LX problem

Hello Pavol, 

Sounds like you have tried everything already, so it would be a hardware escalation: 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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Pavol
New Member
New Member
‎04-26-2022 03:57 PM

Booklet addon for finisher LX problem

Product Name: WorkCentre 7525/7530/7535/7545/7556
Operating System: Windows 10 x64

Hello,

Printer is WorkCentre 7556 with Finisher LX running on latest firmware with no problems.

When I try to connect the booklet maker option for the finisher printer disables finisher tray output.

The options for the booklet unit appear in the printer menus so printer does see the addon.

However if I check error history there is a fold detect fail present. The booklet unit works OK on other printer.

I tried ALTBOOT and forced upgrade the printer, but the problem is still the same.

Any suggestions pls?

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