cancel
Showing results for 
Search instead for 
Did you mean: 
2 Replies

Re: Booting up stuck on initializing ..

Thanks Cathy.   I had already tried that solution. Unfotunatelyn without any positive result.  

0 Kudos
CathyO-Xerox
Community Manager
Community Manager

Re: Booting up stuck on initializing ..

Hello tulrich104,

I found this solution in the Knowledgebase that may help you. If this doesn't work, I would recommend scheduling a service call.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos

Booting up stuck on initializing ..

Product Name: Phaser 8560MFP
Operating System: Windows 10 x64

I have a phaser 8560MFP that has been sitting for a couple years (in good conditons) that  I am trying to now make use of.   When I power it up, it goes through the self-tests but then stalls at the next step with indicates that it is "initializing..."  I have left it on overnight,but it is still stuck at "inittializing..."   I can't seem to get into any of the diagnostics using the buttons .    

Any recommendations on what I might be able to try? 

0 Kudos