322.372.00 = Fax and printer not fully connected
393.973.00 = Broken cyan toner auger
393.972.00 = Broken pin cyan toner auger
393.971.00 = Cyan toner developer empty
If I had to guess I would guess that it literally was dropped during delivery, not one of them isn't a serious fault.
Your software version doesn't exist, nearest match is from 2014 (061.121.224.18802)
Of course updating firmware is no help for physical damage internally.
That printer requires service. I'd have a serious talk with the seller/reseller
Fault codes dated April 2, 2018 (10 pages worth) and we just unboxed this today...
322.372.00, 393.973.00, 393.972.00, 393.971.00,
Software Version 061.124.18820
Why would they ship out a machine that never made a copy?
Without a list of the current faults displayed there is no way to help you.
I just unboxed a newly manufactured 7556 and it will not make a copy...job just keeps overwriting and failing...would not even print out config sheet...I called Xerox Dealer Service and they said the machine does not exist...anyone else had this issue with a 7556, or any other machine purchased for resale via Dealer Channel?