Hello mrictmichael,
I apologize that you are experiencing problems with your new Xerox C310 device. We would be happy to help you resolve this. Can we recommend you check out our Xerox Support YouTube Playlist with helpful videos that walk you through the set up of your device.
I am setting this printer up for the first time and get this error [29.00]. It shows that it is related to the red packing strips, but I have removed them and have verified that they are intact, meaning that there are no pieces of plastic left inside the body of the printer. Does this error have any other meanings that are not so well documented?
Thanks