Showing results for 
Search instead for 
Did you mean: 
1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor

Re: COlorqube 8570 error code 93,597.00:5782

Jump to solution

Fault Code 93,597: An over range level sense error occurred in the Black Printhead reservoir.


Check for improperly installed ink stick

Power off for 30 minutes (unplugged)

Check if a leak internally allowed cross contamination (black in the magenta for example, this sort of thing almost always occurs if someone moves the printer without having it powered down and unplugged for at least 30 minutes)


Print head may need to be replaced.


Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
New Member
New Member

COlorqube 8570 error code 93,597.00:5782

Jump to solution
Product Name: Other - specify product in post

for our 8570 has somtime 93,597.00 :5782 , and will have to always reboot.

sometime after 6-8 reboot will work back.

sometime must for 1-2 hours.


somebody can help us , what is meaning for this error code?


8580 will much better . about 3-5 days only one time reboot.





0 Kudos