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Community Manager
Community Manager

Re: CP115w Not waking up

Hello kampua,

Have you tried adjusting the Power Save Mode?

Here are some steps you can try:

NOTE: The following procedure uses Windows OS as an example.

From the computer:

  1. Launch the Printer Setting Utility. See the Related Content below for additional information.
  2. Click on the [Printer Maintenance] tab. The System Settings window will be displayed.
  3. Select the [System Settings] option from the menu on the left.
  4. Select the required time in minutes from the Power Saver Mode / Timer menu. The following settings are available:

    • Mode 1 / Low Power
    • Mode 2 / Sleep

  5. Click on the [Apply New Settings] button to save the Power Saver settings.
  6. Click on the [X] button on the top right corner of the window and then click on the [Yes] to close the Printer Setting Utility.

Community Manager

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CP115w Not waking up

Product Name: Other - specify product in post
Operating System: Windows 10 x64

This machine is not waking up even after I have pressed the "Start" button on it. The Support personnel just deleted and reinstalled the printer on Windows and claimed it has been fixed. It's still the same.

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