I have a brand new Xerox b210. As part of the installation I changed the Admin password and immediatley lost it.
The password is no longer the Serial Number and it is not 1111.
This support article says I must factory reset: https://www.support.xerox.com/en-us/article/en/2115509
This support article gives two options to factory reset. https://www.support.xerox.com/en-us/article/en/VdiPnyac6J5OkHS4IL9BH6
Option 1: Easy Printer Manager
Does not work because the screen that is supposed to perform the reset, instead is only a link to CentreWare Internet Services. A screenshot of this is attached below.
Option 2: CentreWare Internet Services
Does not work because it just prompts for the admin password, which I don't have.
What can I do?
I need either a Password reset or a Factory reset.
I would still like an answer to my origonal question, however I have recovered may password now. This was due to horibble usability issues.
On the change password screen the password field is limited to 32 charactors. I pasted in a 50 charactor password. So half of my password was silently discarded.
On the sign in screen there is no charactor limit. So when I paste in the exact same 50 charactor password, it will fail.
There are several usability problems in these two posts that could all do with fixing.