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1 Reply
CathyO-Xerox
Community Manager
Community Manager
‎02-06-2023 01:22 PM

Re: Can't copy and print

Hello Katty,

Here are a few things you can try for that Communication Error.

Thanks,
CathyO-Xerox
Community Manager

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KattyKencial
New Member
New Member
‎02-04-2023 12:00 PM

Can't copy and print

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 10
Hello!! The issue with my WC started when I sent a print from my PC, it took longer time processing the print yet nothing was printed. I looked at my xerox it showed communication error...restart, which I restarted the printer still cannot print nor copy. My observations:
1- I got 303.316.00 error code
2- All my toners are showing missing when they are properly installed.
3- When I open any of the doors or trays, I do not get any warning notifications on the display as well as beeps.
Thanks for helping.
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